Frequently Asked Questions
Everything you need to know about shopping at the Wikipedia Store.
Where does my purchase money go?
Every purchase from the Wikipedia Store directly supports the Wikimedia Foundation, the non-profit organization that hosts Wikipedia and its sister projects to ensure free knowledge for everyone.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed apparel within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship our merchandise globally. Shipping rates and delivery times vary by destination and are calculated at checkout based on your local customs regulations.
How should I care for my Wikipedia apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumble drying on low heat. Do not iron directly on the printed graphics.
Are your products sustainably sourced?
We prioritize ethical manufacturing. Most of our apparel is made from 100% organic cotton or recycled materials, produced in factories that adhere to fair labor standards.
How can I track my order?
Once your order is fulfilled, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.